Running SAP is not just about implementation—it's about ensuring ongoing efficiency, stability, and innovation. At PraVik Technologies, we offer comprehensive SAP Application Management Services (AMS) to help you maximize the return on your SAP investments while allowing your internal teams to focus on core business activities.

 

Whether you are a small business or a global enterprise, our flexible AMS models provide the expertise and responsiveness you need to keep your SAP systems secure, optimized, and aligned with your evolving business needs.

 

What is SAP AMS?

SAP AMS is a suite of post-implementation services including support, maintenance, continuous improvements, and innovation. It ensures your SAP landscape remains efficient, scalable, and responsive to change—with the help of a reliable, experienced partner.

 

What We Offer in SAP AMS at PraVik Technologies

 

1. End-to-End Application Support

We provide Level 1, 2, and 3 support across all SAP modules to ensure smooth day-to-day operations.

Our services include:

• Incident & problem management

• Functional and technical troubleshooting

• Break-fix resolution and root cause analysis

• Performance tuning and system health checks

• SLA-driven ticket resolution

 

2. SAP Enhancements & Change Requests

As your business evolves, we help you adapt your SAP systems through continuous improvement.

What we provide:

• Functional enhancements and process optimization

• Minor development & configuration changes

• Custom reports, forms (SmartForms, Adobe), and workflows

• Continuous integration of SAP best practices

 

3. Proactive System Monitoring & Preventive Maintenance

Avoid disruptions with our proactive monitoring and preventive care approach.

What we provide:

• Real-time monitoring of system health, jobs, and integrations

• Regular cleanup and performance tuning

• Database and system log analysis

• Early warning alerts and preventive action plans

 

4. SAP User Support & Training

Ensure your users are confident and capable with our ongoing training and handholding support.

What we provide:

• Role-based user training

• Knowledge transfer sessions

• Quick guides, SOPs, and self-help materials

• Helpdesk & chat support models

 

5. Release Management & Upgrades

We manage version upgrades, patching, and new releases smoothly and securely.

What we provide:

• Support packs, enhancement packs, kernel upgrades

• Coordination with SAP for OSS Notes

• Regression testing and sandbox validation

• New functionality activation with minimal impact

 

6. Integration Support

We ensure smooth connectivity across your SAP and non-SAP systems.

What we provide:

• Monitoring and support of interfaces (IDoc, ALE, PI/PO, CPI, API)

• Batch job scheduling & monitoring

• Issue resolution for integration failures

• Support for connected platforms like Ariba, SuccessFactors, Salesforce, etc.

 

7. Security & Compliance Support

Your data security is our top priority.

What we provide:

• SAP security roles and user access management

• Periodic access reviews and audit support

• Support for compliance (SOX, GDPR, etc.)

• Segregation of Duties (SoD) analysis and remediation

 

Our SAP AMS Expertise Covers

• SAP S/4HANA and ECC

• All key modules: FI, CO, MM, SD, PP, EWM, PS, HCM, ABAP

• SAP BTP & extensions

• SAP Fiori & UI5 applications

• SAP Analytics Cloud, BW/4HANA, SAC

• SAP integrations (CPI, PI/PO)

• SAP Public Cloud & Private Cloud deployments

 

Engagement Models

We offer flexible support models to fit your business size and IT maturity:

• Dedicated AMS Team

• Shared Resource Model (cost-efficient)

• Ticket-based Support (on-demand)

• Time & Material Model

• 24x7 or Business Hours Support

 

 

Why Choose PraVik Technologies for SAP AMS?

• ✅ Proven experience with global SAP support projects

• ✅ Highly skilled consultants with cross-functional expertise

• ✅ Scalable and responsive support team

• ✅ Focus on innovation, not just maintenance

• ✅ Dedicated success manager and regular reporting

• ✅ Lower TCO, higher system reliability

 

Ideal for Organizations Who:

• Want to reduce internal SAP support workload

• Need a reliable SAP partner for ongoing improvements

• Require cost-effective access to expert consultants

• Aim to keep systems up-to-date, compliant, and optimized

• Are looking for 24x7 support coverage with global delivery

 

Keep Your SAP Systems Running Smoothly

With PraVik Technologies, you don’t just get a support provider—you get a proactive SAP partner who works as an extension of your team. We ensure that your SAP landscape not only stays operational but evolves with your business—secure, optimized, and ready for tomorrow.